Working With Your Lender to Stop ForeclosureWhen you call your lender, be sure to have your account information handy and be ready to give a summary of the financial problems you are having. You should also have recent income statements and your household budget with you.
When you call your lender, be sure to have your account information handy and be ready to give a summary of the financial problems you are having. You should also have recent income statements and your household budget with you. Be prepared for more than one conversation. Your lender may require that you complete a "loan work-out" package – you may not be eligible for help without it, so complete it as soon as you receive it. Questions to ask:
Visit the Mortgage Bankers Association's Foreclosure Prevention Resource Center for advice on calling your lender for assistance. Preparing for Your ConversationBe ready to provide a short explanation of why you are unable to make your mortgage payment. Did someone lose a job? Is there a medical emergency? Are you current on your loan but have not been able to refinance into better terms? You’ll also need to provide your servicer with important information about your property, income, and debt obligations. Being prepared for this conversation will help your servicer understand your case and see if you qualify for a loan modification or other mortgage workout. If you need assistance and cannot reach your servicer, you can contact one of the local HUD approved counseling agencies in your area. If Freddie Mac owns your loan, we can help you get in contact with your mortgage servicer. Your servicer should be able to tell you if your mortgage is owned by Freddie Mac. You may also use our secured look-up tool: Does Freddie Mac Own Your Mortgage? Source: Freddie Mac publication.
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